There's a specific kind of work I'm drawn to.

It usually lives in the gray space between systems, where decisions ripple across teams and timelines, and where no one function holds the full shape of the problem.

Navigating Complexity

I've spent much of my career leading product development inside complex, fragmented environments. The visible work might be a platform, a self-service flow, or a data model, but the deeper challenge is usually structural.

In one previous role, I led the development of a client data model designed to reconcile inconsistent records across billing, service, and support systems. The goal wasn't clean data for its own sake. It was to create a structure that downstream tools could rely on—a shared frame of reference. Once that was in place, interfaces, workflows, and automation could follow more naturally.

My Approach

That's the throughline of my work: helping teams navigate complexity with better architecture, better alignment, and better questions. I focus on the connective logic within a system, how it holds up over time, how it supports human decisions, and how context can be engineered to reduce friction at scale.

I bring this perspective to every engagement—whether it's a short advisory call or a long-term platform transformation. If you're working through complexity and looking for clarity, I'd be glad to talk.