What HumanContext Is
HumanContext is the independent consulting practice of Sean King, focused on AI readiness, product architecture, and experience-led transformation. I work with executive teams and product leaders to untangle complexity, restore alignment, and prepare systems to scale, without throwing more headcount at the problem.
Most engagements fall into two modes: product and AI consulting, or fractional leadership across product strategy and org design.
Preserve what works. Rethink what doesn't.
Not everything is broken. But most organizations don't have a reliable way to understand how customers experience the business across systems, teams, and touchpoints.
That's what I bring: a structured way to identify, clarify, and apply customer context across your internal platforms and processes. This helps you see what's supporting the business, what's getting in the way, and what needs to change.
This approach is called customer-based context engineering, a practical methodology for mapping how value is created, experienced, and delivered.
The goal is to build on what's working, with alignment, clarity, and room to grow.
Your path to clarity, scale, and AI that actually works.
Every organization starts in a different place. These four modes help teams find momentum, whether you're trying to diagnose hidden friction or stay aligned at scale.
Find the Friction
Every transformation hits hidden blockers: duplicate workflows, conflicting systems, or workarounds no one wants to admit.
I help uncover where clarity is breaking down so your team can make confident decisions about what to fix next.
Highlights:
- Journey and process mapping across teams and systems
- Strategic friction points revealed with clear narrative
Reconnect What Matters
Too often, systems scale faster than the shared understanding behind them.
The focus is on helping teams realign around what the customer needs, how value flows through the organization, and where your tools support or slow you down.
Highlights:
- Defined customer context model
- Shared reference across platforms, workflows, and decisions
Make AI Actionable
Without clarity, AI just adds noise.
I co-design how and where AI shows up, grounded in your actual processes, data, and the people who need to trust it.
Highlights:
- Prioritized use cases, mapped to real friction
- Prototyped workflows and clarity checkpoints
Stay on Course
Transformation isn't one and done.
Ongoing support for teams after launch, coaching decision-making and helping organizations stay aligned as new complexity emerges.
Highlights:
- Ongoing strategic validation and insight
- Lightweight advisory across product, ops, and leadership
How We Can Work Together
Every organization's friction looks a little different. That's why Human Context engagements flex to meet your needs, timing, and internal capacity. Whether you're starting from a hunch or already in the middle of transformation, the service matches the depth of support to the clarity you're aiming for.
Quick-turn discovery or friction-mapping engagements designed to surface signal loss, disjointed processes, and strategy/execution misalignments.
Great for execs who know something's off, but don't yet know where →
Context-mapping and systems alignment work that defines how your customer, data, and decision-making actually connect.
Ideal for companies preparing for AI adoption or scaling transformation →
Fractional / Embedded Strategy
A few focused hours per week to support strategy, alignment, and roadmap momentum, without adding full-time overhead.
Built for product, ops, and platform leaders seeking senior leverage →
Monthly working sessions to review priorities, challenge assumptions, and keep transformation on track.
For executives who need signal through the noise →
